Hatamoto have gone against world best practice with their decision to hold back Western Sydney supporters at the conclusion of the first ever Sydney Derby.
The move has sparked anger among the supporter group the Red & Black Bloc. It is against world-wide practice and will lead to confusion and potential safety issues. With the Derby being considered a 'high risk' match in terms of security and police arrangements the FFA's security agency Hatamoto have made a decision to keep the entire Wanderers active support bay inside the stadium for 30 minutes after the match.
While the gates will not be locked, Hatamoto have advised the supporters that they will be labelled 'non-conformist' should they attempt to leave. The counter-terror security agency have threatened that supporters who leave the ground before Hatamoto desire them to will be targeted by their security. Hatamoto have indicated that even a minor 'offence' such as crossing a street without security approval could lead to being detained and/or being banned from A-League matches. There have also been threats made that jeopardise future supporter marches and other supporter group events. This is a grave insult to people who have put their hard earned money as well as their time and effort into this club, at such a vital time for the club.
The decision has said to have been made due to 'logistics' reasons. The FFA believe that when the Wanderers win the match, the supporters in the Red & Black Bloc will prefer to stay inside the bay to celebrate rather than making their way to their home pub. The FFA have planned some minor events to take place during this 30 minute dead zone. Hatamoto will be stationing security guards to discourage people from moving about. It is also important to note that the Red & Black Bloc are located in an end that is not exclusively for active support. Only three of the bays are active support. It will mean Hatamoto guards will be preventing families, many with young children, from leaving the stadium on time. The Wanderers club have sided with their supporters and pushed for the away fans to stay inside the stadium but as the Wanderers only rent the stadium their hands are tied by the FFA, Stadium, Police and Hatamoto.
Matt Adamson spent 4 years in a senior management position at one of Europe's leading crowd management companies. He has vast experience with contracts involving the largest clubs in the world and I asked for his thoughts on the issue of crowd control at football matches, "There are two common methods for safe egress of supporters at the conclusion of a football match that is deemed high risk. The first is to hold back away fans while the home fans disperse. This has been utilised previously at A-League fixtures in Newcastle, Melbourne & Gosford and is the standard procedure throughout Europe. The other method is to segregate fans via the use of designated entry/exit gates and temporary fencing to serve as a physical barrier.
"I believe that the current position of Hatamoto and their recommendations for the management of the crowd at the Sydney derby are reflective of a skill-set that is not compatible with football. They ignore the passions and expectations of fans. It is ignorant of accepted traditions and widely accepted practices in managing football crowds safely.
"Hatamoto is taking the opposite approach and attitude towards this fixture than what I observed during my time in European football. While I have no doubt that Hatamoto are experts in counter-terrorism, they have a lot to learn about football."
A listing of matches, countries and leagues which follow the home supporters first doctrine would be endless. The doctrine is accepted best practice and is commonplace worldwide. Throughout all levels of league football, cup matches, derby, non-derby, continental and international matches away supporters are kept behind. This method is in practice for the A-League as well. Sydney FC supporters would already be expecting to stay behind for a period of time and many would have operated under the condition in previous away matches such as those in Gosford, Newcastle and Melbourne. In general the vast majority of away supporters at a match will be in the away bays and they will stick together until they leave the stadium. Home supporters could be in many different stands even if they come to the stadium as a group, and locking in groups of home supporters will mean people hanging around the stadium waiting for the rest of their group. Keeping away fans in their bay enables security to spend more time preparing for the exit of the away supporters as well as enabling potentially aggressive supporters of the home team to be pushed away from the stadium.
Western Sydney Supporters spokesman Sean Herrett spoke to WestSydneyFootball.Com about the situation, "The Parramatta police are not sure what to expect. They are not football educated. The Chief Inspector of Parramatta LAC was unaware of the practice of away supporters being kept in their bays after the match. The officer who was in charge for the first round match is no longer involved and appears not to have passed on any knowledge and information to the replacement officer."
This turn of events is disappointing for supporters of football in Australia. Active support groups have spent years trying to educate the police and security forces in regards to the best way to enable safe active support and the safe exit of supporters regardless of what team they followed. While the A-League is being advertised by the slogan 'We Are Football' it is necessary to remind those who 'are not yet football' what the best practices are in situations that crop up dozens of times every year in world football. Over zealous security and police responses have a chilling effect on the active support culture that enables football to generate atmosphere unmatched by any other code of sport in Australia. It is up to the police and security to get educated and to listen to supporter groups and those with experience in football crowd management. With Melbourne Victory advising their fans not to travel to 'high risk' matches due to over zealous security treatment, as well as police brutality against Sydney United supporters in a Wanderers pre-season fixture, it is clear that security and police forces have yet to truly understand active support culture. NSW Police, and the Parramatta Local Area Command in particular have shown a desire to become educated and to understand the situation to enable safe conduct for all parties in regards to Western Sydney Wanderers matches. Hatamoto has not.
Hatamoto are still refusing to engage with football supporters and are failing to educate their own leadership about football culture. Such issues have been raised as long as Hatamoto have been involved with the A-League. In 2009 Hatamoto were exposed for attempting to infiltrate supporters groups with undercover security guards. In 2011 questions were raised as to why a counter-terrorism company would be involved with football as well what qualifications the leaders of Hatamoto had to dictate security procedures for football matches.
Sean Herrett talked about his dealings with Hatamoto, "I personally spoke with Peter Shepherd from Hatamoto. Mr Shepherd is aware of our anger over the situation, but has dismissed our concerns due to his experience over the past 5 years in dealing with A-League supporter groups. Mr Shepherd also refused to continue with direct dialogue and instead demanded all discussion to go through middlemen at the FFA."
When the security group are the only group unwilling to directly discuss the situation with the supporters group, can anyone blame the supporter groups for their distrust of Hatamoto? Hatamoto work to stereotype and exaggerate the 'threat' that supporters group have to the A-League brand and the safety of other patrons to A-League matches. Hatamoto are the only group who must continually justify their existence and input into the A-League. The police have a duty to the public. The FFA run the competition. The supporters want to support their team and watch the matches. The players play in these matches. The club participate in the competition. If Hatamoto cannot justify their existence in the A-League they will lose their lucrative contracts. In a way it makes sense that they would refuse to engage. By refusing to engage it enables them to suggest to the FFA that their job will never be complete and to avoid humanising their 'targets'. The problem is that refusal to engage puts the supporters at risk of over-zealous security guards.
In the first round match against the Central Coast Mariners the only piece of crowd trouble came from a group of people not from the Red & Black Bloc. They had tickets and/or memberships for the section of the ground next to the away bay. Should they desire to cause trouble again they could cause a major problem by attacking Sydney FC fans who are let out at the same time as they are, while the security is focused on keeping the Red & Black Bloc penned inside the home end.
The obvious solution is holding the Sydney FC fans in their bay as per standard worldwide practice so that all Western Sydney Wanderers supporters can disperse and leave the vicinity of the stadium. 30 minutes later this would be followed by police and security escorting the Sydney FC fans to Parramatta Station. Instead Hatamoto have decided on a patch-work solution that will only exacerbate the potential for trouble instead of reducing it.
Football Federation Australia must remember that it is not Peter Shepherd and Hatamoto who run football in Australia or the A-League. It is Frank Lowy, Ben Buckley and Damien de Bohun. They must remind themselves that the reason they run football is for the supporters of the game, not for the bank balance of a secretive counter-terrorist security company looking for their next contract.
The Western Sydney Wanderers, Football Federation Australia, Hatamoto, the Red & Black Bloc and NSW Police are still in negotiations to determine the final security arrangements and we hope to bring positive news on that front.
The Sydney Derby will be played at 7:45pm on Saturday the 20th of October at Parramatta Stadium. The match has sold out to the general public. Membership and Corporate tickets are still available but in limited numbers.
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